Espresso Consulting

Support Services: Empowering Your Business Continuity

We prioritize the success and uninterrupted operation of your business. To ensure a seamless experience, we offer a comprehensive range of support services tailored to meet your specific needs. From proactive assistance to solution management, we are committed to providing exceptional support throughout our engagement.

Support Desk and Support Hours

  • Dedicated support desk staffed by knowledgeable professionals.
  • Access to expertise for timely assistance and guidance.
  • Support hours available to cater to your needs.
  • Service Level Agreement (SLA) included in all engagement models.
  • Defined level of support and guaranteed response time for issue resolution.
Included with all Engagement Models

Management, Maintenance, and Repair

  • End-to-end management, maintenance, and repair services offered.
  • Proactive monitoring of systems for optimal performance.
  • Regular maintenance tasks performed to ensure smooth operation.
  • Prompt resolution of any issues that arise.
  • Entrust us with the management and care of your solutions.
  • Focus on core business activities with peace of mind.
  • Technology in capable hands for reliable operation.
Included with all Solutions

Extra Hours Bundles
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  • Extra hours bundles available for unforeseen circumstances and evolving needs.
  • Flexibility to obtain additional support hours beyond designated tier.
  • Ensure necessary resources are available when needed.
  • Accommodate your requirements and provide exceptional support.
  • Address peak demand periods effectively.
  • Goal to deliver outstanding support and meet your needs.
from R250 per hour
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Uninterrupted Support Services for Seamless Business Operations


With our support services, you can rest assured that your business operations will remain uninterrupted, backed by our commitment to excellence and customer satisfaction. Whether you need assistance, solution management, or additional support hours, Espresso Consulting is dedicated to delivering reliable and responsive support services to help you achieve continuous success.

Contact us today to discuss your support needs and explore how our support services can enhance the efficiency, reliability, and performance of your business operations.
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